FAQs

When should we start planning our move?
As soon as you know you are moving, call Rumsey & Son and ask for a Representative to call round. We will quickly assess your requirements and establish a timescale, costs, special arrangements, etc. See our pre-move survey and international pre-move survey sections for more details.

Will you advise us on the easiest way of carrying out our move?
Of course, and we are delighted to help. Our free, no-obligation survey and quotation will be tailored to your individual needs and budget. For example, Rumsey & Son can pack everything, only breakables or nothing (providing you with boxes to pack yourself) – it’s your choice. We can also advise on specialist packing of items such as antiques, pictures and objects of sentimental value.

Is there any way of saving costs?
Rumsey & Son has an excellent reputation for providing a first-class service. However, that doesn’t mean we charge the most expensive fees!

With the free, no-obligation assessment available from our experienced team, your quote will always be tailored to your needs and budget. And if you can be flexible about your moving date, we can even advise on further cost-saving solutions, such as sharing the load with other customers going your way.

To find out just how competitive our costs are, why not contact us for a free, no-obligation estimate, or complete the online inventory.

If we’re moving overseas, who handles that?
Rumsey & Son, of course – to anywhere in the world. Our global network of trusted agents work to our own high standards so you can be assured that you will always be in safe and experienced hands. We are regularly audited by FIDI –the largest global alliance of independent quality international removal companies – and are members of the US based International Association of Removers (IAM). Also, as members of the British Association of Removers (BAR) Overseas Group, we are financially vetted and bonded to guarantee your move.

What if we need to store some of our furniture?
Rumsey & Son is pleased to offer a range of secure storage options to suit your specific requirements.

Is there anything else we need to know about Rumsey & Son?
Please remember:

• Our reputation is built on service, security, reliability and excellent value for money

• Rumsey & Son is run by experienced professionals who work every day in the business and are always on hand to help you with advice about your move

• We care passionately about ensuring the smoothest possible move for you and your possessions.

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